FAQs

Not required. You can make a purchase as a non-registered customer, however, creating an account will make it easier to track your order and receive additional benefits.

You can cancel your order within 24 hours of placing it. Orders cancelled within this time will be fully refunded. After 24 hours, the order will be processed and cannot be canceled.

We appreciate your support and are always ready to assist you if you have any questions regarding the return or refund process. Please do not hesitate to contact us at [email protected], we will always be with you!

After placing your order, you will receive an email with a tracking number. You can use this number to check the status of your order on the carrier’s website.

Yes, we accept returns within 30 days of receipt. The item must be in its original condition, unused, and with all tags attached.

We take great care to ensure your order arrives in perfect condition. If the item you ordered is damaged, we apologize. Please email us at [email protected] within one week with a photo of the damaged item, your order number, and any other information you may have about your order to help us resolve this issue for you quickly. We will respond to you as soon as possible!

We are committed to protecting your personal information and will not share it with third parties without your consent. You can see details in the Privacy Policy on our website.